800 Number Services
Halloo - FreedomVOICE- VirtualPBX - AT&T - Qwest - Verizon
Phone.com 1-800 Number Review
Plan |
Office 300 | |
Free Trial |
30 days | |
Monthly Fee |
$9.88 |
|
Activation Fee |
None | |
Included Minutes |
300 | |
Overage Rate |
4.9¢ | |
866, 877, 888 Number |
Included | |
800 Number |
$12/onetime | |
Vanity Number |
$25/onetime | |
Port Numbers? |
Yes, Free | |
Keep Your Number? |
Yes | |
Fax Compatibility |
Yes |
|
Voicemail |
Yes | |
Phone System Features |
Yes |
Plan Reviewed: Virtual Office 300
Pros
- Includes more than the market standard of minutes
- The price per minute cost is the lowest in this price range
- Phone System Functionality
- Auto Attendant program available
- 30 day free trial
- Free to port (transfer) your number
Cons
- It is not obvious during the signup process that you will be receiving a 30 day free trial
Conclusion
Phone.com offers the best value for a user looking for an inexpensive 800 number with an above average amount of minutes. Phone.com also has good customer service as well as lots of expansion and feature options.
Phone.com's 800 service has no activation fee and is priced right at our market standard. By including 300 minutes and only charging 4.9¢ per overage minute, the Virtual Office 300 plan is better than our market standard on both accounts. Phone.com's Virtual Office 300 package inclues an 866, 877, or 888 number at no extra cost. If you are looking to obtain a 1 800 number, there is a $12 one-time fee, which is just below our market standard cost for this feature.
Phone.com also offers the opportunity to build your business' brand and improve visibility by featuring the option to create a vanity number. With a vanity 800, 888, 877, or 866 number the user can spell out the company name or a descriptive reference using the last 7 digits of the phone number. Our market standard for a vanity number is $30, which Phone.com bests by $5 by only charging $25. Acquiring 800 service through Phone.com's Virtual Office 300 package also includes complete virtual phone system functionality. If desired, the user can set up an auto attendant, call forwarding, extensions, hold music as well as call handling rules. Customer service is available through live chat and phone support and our research team found Phone.com to be very helpful throughout the testing process.


