Qwest 1-800 Number Review

Plan		Long Distance
Free Trial		No
Monthly Fee		$5.00
Activation Fee		$15.00
Included Minutes		0
Overage Rate		17¢
866, 877, 888 Number		Included
800 Number		No
Vanity Number		$250/onetime
Port Numbers?		Yes
Keep Your Number?		Yes
Fax Compatibility		No
Voicemail		No
Phone System Features		No

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Plan Reviewed: Long Distance

Pros

• Great customer service
• Ability to personalize last 4 digits of 888, 877 and 866 numbers at no extra cost

Cons

• Requires a long distance line through Qwest
• No included minutes
• 800 numbers are not available
• $250 onetime charge for vanity numbers
• No phone system functionality

Conclusion

In order to get a toll free number through Qwest, you must first sign-up for a long distance account. In addition to any monthly fees you pay for your phone line, Qwest charges$5/month for toll free numbers. Calls received on your 800 number are billed on a double-leg system; 7¢/minute long distance charge, plus 10¢/minute toll free usage fee. This means that calls received on your 800 number cost 17¢/minute, and since NO minutes are included with the plan, this can get very expensive. Take note that there are no phone system features available with this feature, such as call forwarding, voicemail, etc. Qwest only has 888, 877 and 866 numbers available in their pool, and they charge a $15 set-up fee for these numbers. 800 numbers are not available through Qwest.

If the 1-800 prefix is important to you, Qwest recommends obtaining a number from someone else, and then porting it to Qwest. Qwest offers the ability to customize the last four digits of your toll free number (if it's from their pool) at no extra cost. However, there is a one time fee of $250 to customize all seven digits.