Qwest 1-800 Number Service Review
|Annual Payment Discount||N/A|
|866, 877, 888 Number||Included|
|Vanity Number||$250 setup|
|Keep Your Number?||Yes|
|Phone System Features||No|
Plan Reviewed: Long Distance
- Great customer service
- Ability to personalize last 4 digits of 888, 877 and 866 numbers at no extra cost
- Requires a long distance line through Qwest
- No included minutes
- 800 numbers are not available
- $250 setup charge for vanity numbers
- No phone system functionality
In order to get a toll free number through Qwest, you must first sign-up for a long distance account. In addition to any monthly fees you pay for your phone line, Qwest charges $5/month for toll free numbers. Calls received on your toll free number are billed on a double-leg system; 7¢/minute long distance charge, plus 10¢/minute toll free usage fee. This means that calls received on your 800 number cost 17¢/minute, and since NO minutes are included with the plan, this can get very expensive. Take note that there are no phone system features available with this feature, such as call forwarding, voicemail, etc. Qwest only has 888, 877 and 866 numbers available in their pool, and they charge a $15 set-up fee for these numbers. 800 numbers are not available through Qwest.
If the 1-800 prefix is important to you, Qwest recommends obtaining a number from someone else, and then porting it to Qwest. Qwest offers the ability to customize the last four digits of your toll free number (if it's from their pool) at no extra cost. However, there is a one time fee of $250 to customize all seven digits.